Policies and Frequently Asked Questions

Consent for Treatment and Product Use:

• • I have completed this Consultation Form accurately. I have been candid in revealing any conditions or medications that could prohibit treatment(s), such as pregnancy, cold sores, use of hormones, recent treatments, and allergies.
  • I acknowledge that there is always a possibility of an adverse reaction with all facials, chemical peel, microdermabrasion, micro needling, waxing, products sold, used in treatment, and dispensed, and that is the case regardless of precautions taken. I accept full responsibility for any adverse reactions that occur from my negligence, and I agree to not hold the service provider or Skin and Acne Specialist LLC responsible for any adverse reactions.
  • I hereby authorize the practitioner to perform the treatment(s) we have discussed. I verify that all information disclosed here is true and correct.
  • I will hereby immediately contact Skin and Acne Specialist, LLC to consult over any adverse reactions or questions I might have after my treatment. Contact 262-525-6605.

Cancellation Policies:

1. 24 Hour notice is required for cancellations or a 50% Charge on the credit card on file.
   • You may cancel by calling, emailing or online (if before 24 hours notice)
   • Your appointment has been reserved for you and time is valuable. In order to honor my time and the time of others, please kindly give notice appropriately.
   • A “No Show” results in a 50% Charge or a forfeit of one service in a package or gift certificate. The fee must be paid before any more services are rendered. The fee is nonrefundable.
   • Late arrivals: The treatment time will be adjusted to fit the time frame specially set aside for you.
   • Please arrive 5 minutes before your scheduled time frame.

Return Policies:

• • Skin Care Products purchased must be returned within 10 days in unused and unopened condition. No returns on used or opened skincare products. All shipping costs and credit card processing fees are nonrefundable.  
  • Customer is responsible for return shipping.
  • All sales are final on services, treatments, pre-purchased services, used or open products, or gift certificates. Packages and Gift Certificates: Please kindly use gift certificates within two years.

Shipping Policies:

1. Flat $5.99 Shipping for Orders $99.99 or less.
2. FREE Shipping on Orders $75 or more.
3. We ship to the Continental United States.

Student Consent for Treatment and Product Use:

• I understand that the conditions listed above may be contraindications to our treatments. If any of the above items apply to me, and I elect to receive a facial or body treatment service, I accept the risks associated, I release The Washington County School of Esthetics, and all persons associated with The Washington County School of Esthetics, from any and all liability. By scheduling, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present, by scheduling a service, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Skin and Acne Specialist LLC dba The Washington County School of Esthetics; or any of their employees, customers, contractors, or students liable for any illness or injury. I understand that all services rendered at The Washington County School of Esthetics are performed by students. These students are under the supervision of licensed Instructors. I also understand that the services I have requested are ordinarily harmless to normal skin, hair, or nails, but may cause damage due to their current condition. I am aware that if I have a challenge with the results of my service, I must notify the school within 5 business days of the student service. The Washington County School of Esthetics recommends changing into a gown for all services and is not responsible for damage to clothing. 

Frequently Asked Questions!!!

I’m having problems scheduling a service!

Answer:

To schedule a service:

Click on a service you would like from our menu of services for Skin and Acne Specialist. Once the page opens up click on the blue BOOK NOW Button.

Student Services are listed under the School page, then click on Spa Services! You can click on the Book Now Buttons and schedule from any page, just scroll down to the Student Services!

How to BOOK!

Click Book Now!

1. 1. Pick your service!
   2. Pick your Provider: Skin and Acne Specialist or  Student Spa Services at The Washington County School of Esthetics – Choose Student Service Room!
   3. Pick your Day/Time!
   4. Schedule! (We do have a Waiting List if you don’t see the time you need!)

What if I don’t see the time or day I need?

1. Add yourself to our Waiting List and you will automatically notified by email or text when a time opens.
2. When you receive your notification click on the Red button in your email and book!
3. Act fast to avoid losing the appointment time! If other people are on the waiting list they will be offered the same days/times!

I want to buy a gift certificate for Services!

Answer:

To buy a gift certificate for Services:

1. Click on the Shop Page!
2. Scroll down to the bottom.
3. Choose Gift Certificate!
4. Choose an amount!
5. Proceed to Check out!
6. Print out your gift Certificate!
7. Bring your gift certificate in when you schedule your service!

I want to buy a gift certificate for Products!

Answer:

To buy a gift certificate for Products:

1. Click on the Shop Page!
2. Scroll down to the bottom.
3. Choose Gift Certificate!
4. Choose an amount!
5. Proceed to Check out!
6. Print out your gift Certificate!
7. Redeem onine at check out!
8. Present in person when you check out!